Refund policy

Kindly be selective in your choices, as we regret to inform you that we cannot accommodate returns or exchanges for reasons of preference. Prior to making a purchase, please do not hesitate to contact us with any inquiries; we are committed to providing assistance.

Nevertheless, your satisfaction remains our priority. Should you have any questions or concerns post-purchase, please reach out to us at vitadesigns@outlook.com.au, and we will endeavor to provide prompt assistance.

General Repairs

We understand that wear and tear may affect elastic and chains. Therefore, we are pleased to offer repairs for most general issues.

To ensure the preservation of your jewelry, please adhere to the following care instructions:

• Refrain from wearing your jewellery during activities such as showering, swimming, sleeping, or exercising.
• Apply makeup, perfume, and moisturizer before adorning your jewellery.
• Store your jewellery in the provided pouch when not in use.
• Maintain your jewellery in a cool, dry environment, away from direct sunlight.