Shipping policy
AUSTRALIAN ORDERS
We ship via Australia Post and offer FREE Shipping when you spend:
Over $200 - Free Express Post
Standard Delivery
Flat fee of $10.00 Australia wide. Delivery typically takes 3-6 business days.
Express Delivery
Flat fee of $15.00 Delivery Australia wide.
Local Delivery
Please collect from Creeping Fig 47 Perrin Street Robinvale Vic
INTERNATIONAL ORDERS
We are currently not taking international orders.
Please note all shipping time frames are estimates and may vary depending on your location.
Order Processing
- Orders are typically processed and dispatched within 3 business days of receiving payment.(excluding made to order products) - Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
Delivery Address
- Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delivery Attempts
- Our shipping partners will make reasonable attempts to deliver your order to the provided address.
- If you are unavailable to receive the delivery, a notification will be left, and further arrangements may be required to schedule a re-delivery or pick up your order from a designated location.
Order Tracking
- You can track the status of your order using the tracking information provided in your shipping confirmation email.
- If you encounter any issues with tracking your order, please contact our customer service team for assistance.
Shipping Delays
- While we strive to deliver your order within the estimated timeframe, please understand that occasional shipping delays may occur due to factors beyond our control.
- We appreciate your patience and understanding in such situations.
By completing a purchase with us, you acknowledge that you have read, understood, and agreed to our shipping policy.